Privacy Policy
At Renew, we respect and protect the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services to you. The information we collect may include:
Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
Non-Personal Information: We may collect non-personal data such as your browser type, device information, IP address, and browsing behavior (e.g., pages visited, time spent on site).
Payment Information: For processing orders, we may collect payment details like credit card numbers or mobile wallet information. We use secure payment gateways, and we do not store your payment information directly.
Cookies: Our website uses cookies to enhance your browsing experience. Cookies allow us to recognize your device and preferences and help us improve website functionality.
2. How We Use Your Information
We use the information collected for various purposes:
Order Processing: To process your orders, manage payments, and deliver your products.
Communication: To send you updates regarding your orders, answer inquiries, and notify you about new products, promotions, or updates.
Improvement of Services: To analyze how customers use our website and improve the functionality and performance of our services.
Personalization: To tailor the content and ads you see on our website based on your preferences.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
3. How We Share Your Information
We value your privacy and will never sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:
Service Providers**: We may share your information with trusted third-party service providers who help us operate our website, process payments, or deliver orders. These providers are required to protect your information and use it solely for the purposes of providing their services to us.
Legal Requirements**: We may disclose your information if required by law, such as to comply with a legal obligation or to protect our rights and interests.
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Encryption: We use encryption methods to protect sensitive information, such as payment details, during transmission.
Access Control: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
Despite our efforts, no data transmission or storage can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account and password.
5. Your Rights
You have the following rights regarding your personal information:
Access: You have the right to access the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal data.
Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.
Withdrawal of Consent**: If you have given us consent to process your data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at support@renew.com.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us:
Remember your preferences (such as language or location settings).
Track website traffic and visitor behavior for analytics purposes.
You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it as soon as possible.
9. Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of our website after changes are posted indicates your acceptance of those changes.
Thank you for choosing Renew. We are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience.